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Overview

This policy governs the telemetry data collected by our SDK. We collect a strictly limited set of product telemetry for the sole purposes of measuring SDK usage, optimizing performance, and ensuring software reliability.
All audio processing happens locally on your device. We NEVER send audio content, raw samples, recordings, transcripts, or model features to our servers.

What We Collect

We collect a small set of product and usage telemetry:
  • Key from SDK license
  • SDK version and wrapper type (e.g. Python SDK 2.1)
  • Model identifier in use (e.g. quail-vf-2.0-l-16khz)
  • Operating system and CPU architecture
  • How much audio time is processed (in aggregate milliseconds)
  • If the VAD is being used

What We Do Not Collect

  • Audio data of any kind
  • Recordings or buffered audio
  • Transcripts or speech content
  • Model input/output feature data
We reserve the right to update, modify, or amend this policy at any time to reflect changes in our SDK, operational practices, or legal obligations. Because our software and privacy landscape may evolve, we encourage you to review this document frequently to remain informed about our telemetry practices.